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Promenade at Lake Park – Smart Video Intercom Tampa

In most cases, prospective clients come to Surveillance Technology, Inc. (STI) without much knowledge of surveillance solutions. They look to STI for education and expertise to design a solution to meet their needs. But when STI was asked to update the entry system to the Promenade at Lake Park community, they found a well versed client with a clear idea of what they intended to use.

At the time, the community had a traditional DoorKing phone line entry system at the front and rear entrances. A well-informed board member had proactively identified the brand of hardware they would want to use and set about finding a quality provider. Ultimately, the board chose Surveillance Technology, based on STI’s experience with these best-in-class products.

STI installed a new CAP X-LV Lift Master system, a smart video intercom which streams live video around the clock and stores it in cloud storage. 24/7 streaming is not available over cellular connections and requires a cable modem with a dedicated IP address to manage the video footage. Systems that are integrated on CellGate, for example, only offer still frames, not streaming video.

The new entry system is app driven, giving Promenade residents the ability to view visitors at the call box and grant them access. They can also generate a unique QR code to grant single day access to specific visitors. This is particularly helpful for anticipated deliveries, service providers, and guests. For those who don’t care to manage access requests by app, the new system continues to offer traditional call box access features.

STI added UHF long range readers at each entrance, perched on fluted poles customized to match the existing light poles in the community. It’s important that entry systems work well, but they needn’t be an inconspicuous or unattractive addition to your community entrance.

The gates are now equipped with Siren Operated Sensors (SOS) to recognize the yelp of emergency responders’ sirens. Unlike a traditional Knox Key used by emergency vehicles, an SOS system does not require first responders to later close the gate behind them. Knox Keys can pose a security concern, as only emergency personnel can open – and later shut – entry points. A siren-operated gate can open for these vehicles just as easily but still close behind them without further reliance on the responders.

This installation is an excellent example of Surveillance Technology listening to the concerns and preferences of their clients to develop an effective solution for long term use and first rate protection.

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  • Our Customer Reviews
    Franco RomeroFranco Romero
    16:09 28 Apr 22
    Recognized as a Historic Landmark Resort in the St Petersburg downtown area, we were looking for the best in the surveillance camera and equipment system business. We talked with Luis from Surveillance Technology Inc, and seemed like the right choice for us. He was very professional, honest, promised us prompt response and even took the time to walk the entire property. I am so happy that we choose his company for our surveillance needs and professional advice. Luis has been with us since 2021 and has made several installations. The results have all been outstanding clear picture, easy viewing and storing.I would like to especially point out an installation done this week at our Marina. His wonderful techs led by Jaime, performed a cable installation where a "dinghy" had to be used. Fighting hightide and waves they managed to install approximately 1 mile of cable and deliver the best video viewing on all cameras. I will recommend Luis and his company to anyone looking for surveillance equipment hands down.
    John SmithJohn Smith
    16:32 09 Feb 22
    Alan and the guys did another fantastic job. Highly recommended and very professional. Our tech Jame did a excellent job ! very happy
    Yvonne SveYvonne Sve
    18:24 16 Sep 21
    Our Association was very impressed with the installation and quality of our new security camera system. They did everything they said they were going to do and when they were going to do it. Professional staff that did their job with no fuss or mess. We are happy to recommend them.
    Jeanette WeissJeanette Weiss
    16:08 13 Sep 21
    Although very busy, this company sent out their technicians within a reasonable amount of time.. The technicians Jamie and Josh were very professional and friendly. Jaimie identified and rectified my problem I had with on line visualization of the camera views and playback. He also assisted with making sure our phones were able to bring up the same views. One hour later....done. PLUS I received a call the next morning to answer any questions I may have had. Thank you!!! BTW,, Louis is the person that answers the phone and is extremely helpful and phone friendly with curteous professional communication. KUDOS
    Doug DeLozierDoug DeLozier
    14:27 04 May 21
    Ordered a system and it was installed on the date promised with everything working as promised. Great work getting it done on time.
    15:44 25 Sep 20
    Well done Luis, Jamie, C.J. and Josh! You all made a complex surveillance system installation look easy. That's the genuine sign of professionals. Keep up the great work! AAA Storage - Englewood, Florida
    Full Service Surveillance Company in Tampa Bay We have over 50 years of combined experience providing video surveillance and access control systems for all types of institutions and properties.
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