If we could give 10 stars we would. From the initial request for information through the follow up period after installation, Surveillance Technology has exceeded our expectations. Our HOA was in need of a new gate entry system and new surveillance cameras, and it needed to happen quickly. Luis Rodrigues, one of the owners, responded to our request for information the same day, scheduled an appointment for a consult, showed up as promised, and really listened to our concerns. We explained the need for a quick turnaround as well as the needs for the community. Not only did he respond with a fair quote, but he also provided us with different options from which to choose. He was willing to attend a HOA meeting to present his company and also to listen to concerns from residents. He took some of these concerns and came back with solutions. He helped us streamline the data process to make the installation time as quick as possible. An installation date was set, and the team arrived on time. Every single technician was polite and professional. Josh, one of the techs, stayed throughout the process for several days ensuring things worked properly. As with any new system, there are bound to be kinks and learning curves. The issues were with the Liftmaster system itself not with Surveillance Technology. Both Luis and Josh were always responsive and helped us get through those as well and stayed on the manufacture until issues were resolved. Bottomline, the system is now working great. The majority of the community has navigated the new system and things are running fine. It was truly a pleasure having a company that honored their word and delivered as promised. That is rare these days. After years of frustrating service from other companies, Surveillance Technology really stands out.