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Frequently Asked Questions

  • What does CCTV Mean?

    This means Closed Circuit Television (CCTV) and is the use of a limited number of monitors in a specific place which receive a signal directly from video cameras.

  • What does DVR Mean?

    DVR stands for Digital Video Recorder and is an electronics device or software which records video straight onto one of many types of storage such as disk drives, USB flash memory, SD memory cards or mass storage devices. This can be done directly or via a network. The term can also cover set-top boxes with inbuilt recording, a variety of software which can be used for both video capture and playback via a personal computer and even certain portable media players with recording functions.

  • How long will my security camera DVR record?

    The amount of time a recording device such as a DVR can archive depends on many variables: 1) The size of the storage device ie: hard drive 2) The cameras resolution. 3) The cameras frame rate 4) The record settings such as recording only when there is motion vs all the time. Additionally there are other elements that can affect your record times as well which generally occur on a case by case basis.

  • Can I view my security cameras remotely?

    Some DVR’s have the capability of being viewed remotely via the Internet. In most cases this is achieved via Internet Explorer or the DVR’s proprietary software. It is important to note the speed and quality of the image via a remote connection is greatly dependent on the DVR’s or Cameras compression type and the speed of the Internet connection on both ends. Additionally some IP cameras will allow you to connect via a network or Internet directly to them.

  • Are security camera DVR’s MAC compatible?

    The majority of DVR’s are still not MAC compatible. However there are models in the industry that are MAC compatible. Just make sure to mention this when speaking to a surveillance representative.

  • Are security camera DVR’s smartphone compatible?

    The majority of DVR’s are still not Smart Phone compatible. For the select few that support Smart Phone technology they are generally limited to Droid 2 or iPhone models only. In most cases this type of remote viewing is achieved via the phone browser or a downloaded application. Additionally, you will only be able to view one camera at a time. It is important to note the speed and quality of the image via a remote connection is greatly dependent on the DVR’s or Cameras compression type and the speed of the Internet connection on both ends.

  • Can I record audio with my security camera DVR?

    Yes, most DVR’s come with an audio option. However, the number of audio channels do not always match the number of video channels so it is important to disclose your audio during your consultation. Additionally, since most analog cameras do not come with built in audio, you will probably need to purchase a separate microphone in order to achieve this goal.

  • How many security cameras do I need?

    There are many factors that will contribute to the number of cameras that will be required in order to survey a particular area. Some of the factors are as follows: Area to be covered, Level of detail to be captured, Lighting condition, Visual obstructions, etc. The absolute best way to make this determination is to schedule an on site consultation.

  • What is lux?

    The lux is the unit of measurement for illuminance and luminous emittance, it is measured in luminous power over a particular area. When purchasing surveillance cameras they will often include the minimum lux value in the specifications which shows the light level at which the camera will record an acceptable image. The lower the lux rating the better a camera is at handling low light situations. Below is a chart containing real world examples of LUX in different environments.

    • Direct sunlight ——————– 100,000 – 130,000 lux
    • Full daylight, indirect sunlight — 10,000 – 20,000 lux
    • Overcast day ———————– 1,000 lux
    • Indoor office ———————- 200 – 400 lux
    • Very dark day ———————- 100 lux
    • Twilight ————————— 10 lux
    • Deep twilight ———————- 1 lux
    • Full moon ————————– 0.1 lux
    • Quarter moon ———————– 0.01 lux
    • Moonless clear night sky ———– 0.001 lux
    • Moonless overcast night sky ——– 0.0001 lux
  • What happens to my security camera DVR if I lose my power?

    Most security camera DVR’s are set up to automatically continue recording when power is restored. We highly recommend the addition of an Uninterruptible Power Supply (UPS) which functions as temporary backup power and usually provides effective surge protection as an additional benefit.

  • Can I zoom in with my security camera?

    In most cases only Pan, Tilt, Zoom (PTZ) type cameras will allow the user to zoom in and out. This type of camera is usually controlled with an optional joy stick controller. However there are cameras that have a motorized zoom lens installed. With these camera types you may have the ability to zoom in and out only.

  • What are the best security cameras for home?

    Selecting the “best” security camera for your home depends on where you want to place the security camera, the environment where it will reside and what the camera will need to focus on from its location. There are many styles, resolutions, lenses and types of night vision available on the market today, so first identify your needs, then look for a camera that will fit those needs.

  • Do you need Internet for security cameras?

    For traditional wired IP or CCTV systems, you only need an internet connection to remotely view the cameras, both for live feed or recorded footage.

  • Do you need WiFi for security cameras?

    No, if you use a traditional surveillance system. The cameras are hard wired directly connected to the recorders.

  • What’s the difference between surveillance cameras and security cameras?

    Nothing, they are exactly the same thing with two different names. For example, car or vehicle.

  • Which is better, wired or wireless security cameras?

    A wired security camera solution is always the best way to go because wireless cameras can often lose their wireless connection, thus losing the ability to be viewed or to record footage.

  • What is CCTV?

    CCTV means Closed Circuit Television. In this case, it is a type of security camera.

  • What is a CCTV camera?

    A CCTV camera is a closed circuit tv camera in the surveillance industry. That means the camera does not compress the image at the camera. The cameras signal is set to the digital video recorder (DVR) via an RG59 cable with BNC connections.

  • Which is better, wired or wireless CCTV?

    A wired CCTV security camera solution is the more reliable option. Wireless cameras rely on a wireless signal and can often lose their wireless connection, thus losing the ability to record or view footage.

  • Are home security cameras worth it?

    Yes, security cameras are a great crime deterrent. Most criminals know it will take the police some time to get to your home once an alarm is triggered. Conversely, your security cameras start to record instantly when a person enters its field of view and criminals know they can be caught on camera before they have even entered your home.

  • What is the best home security camera system without a monthly fee?

    Commercial grade security camera systems have better quality cameras and recorders, without a monthly recurring fee.

  • What security camera works without WiFi?

    Both traditional CCTV and IP types of security cameras work without WiFi. Only wireless security cameras require WiFi.

  • Does CCTV work without Internet?

    Yes, the internet is only required if remote access to the security camera system is desired.

  • Can I mix and match security cameras?

    Yes, the type of camera should be determined by its location, the environment it will be placed in and the desired focal point of the camera.

  • What is an NVR system?

    An NVR system is a security camera system that uses IP cameras connected to a network video recorder via a cat5e or cat6 cable.

  • What is an NVR camera?

    There is no such thing as an “NVR Camera”. It would be an IP camera that would connect to a network video recorded (NVR).

  • What is an NVR in CCTV?

    There is no NVR in CCTV these are two different types of technology. NVR’s are used with an IP camera and CCTV cameras are used with DVRs.

  • What’s the difference between surveillance cameras and security cameras?

    There is no difference between the two names. It is similar to saying car vs. vehicle.

  • Success Stories

    Select a category below to read about how we have helped hundreds of businesses and homes stay safe and secure!

  • Our Customer Reviews
    Talkin TampaTalkin Tampa
    14:27 20 Jun 24
    The whole STI team was a pleasure to work with. Luis helped plan the whole setup of the surveillance positioning for full coverage an the installation team was very professional and efficient. STI was also the most economical choice as we shopped around to 5 different companies in the area. Will definitely use them again for my next location.
    Tara DixonTara Dixon
    13:13 03 Apr 24
    The team was great, it's not often contractors clean up after themselves so that was a pleasant surprise! Josh, Jamie, and Luis kept us informed and educated on how to operate the system. Highly recommend!
    Daniel HoffmanDaniel Hoffman
    12:04 22 Dec 23
    I have had numerous projects done by STI around the Tampa and Orlando areas. They have installed cameras, NVRs, conduit, wiring, and access control system. Jamie, Josh, and CJ are highly professional and knowledgeable installers. Luis is great at finding the right solution at a fair price.If you are looking for Security and Surveillance equipment and a company that stands behind their work, you should give STI a call.
    Sir Frisco FoodieSir Frisco Foodie
    14:07 09 Nov 23
    Luis and his installation crew did an excellent job installing the new camera system at Lake Carlton Arms Lutz, Florida. They followed through with everything promised and were timely and courteous. The crew was very professional and provided all the necessary training to get us up and running. We look forward to their continued support and partnership. I would highly recommend them for your surveillance needs.
    Debbie EstesDebbie Estes
    18:57 11 Oct 23
    We have worked with this company year after year and they keep exceeding our expectations! Installing wiring to our specifications and working with our time restraints. The team of Jaime, Johnny, Sean and CJ are some of the most professional that Luis has to work with. I highly recommend this company.
    William EdwardsWilliam Edwards
    14:21 04 May 23
    Our company put in a complete 9 camera security system more than a year ago with 2 big screens, recording DVD, etc. . Surveillance Tech was fast, efficient and delivered great value. We have had one service call for a failure of the slave screen (our stupid fault--a house keeper turned off the switch--very embarrassing but Luis didn't even charge us for sending out a tech to push a button. He should have.) All and all, a great company. As a result, they are busy so be patient. They are always out in the field, actually working.
    Ashley RozumekAshley Rozumek
    10:46 27 Mar 23
    Travis CoffmanTravis Coffman
    15:01 21 Feb 23
    Great Company to work with. The cameras and DVR's they installed were great quality and at a low price. The team that came to do the install completed their work early and followed all safety requirements on our job site. After the initial install they have been very responsive to our calls when we have questions. My company is looking to utilize there services at some of our other locations.
    Douglas IbarraDouglas Ibarra
    18:54 12 Jan 23
    As a 30+ yr biz owner myself, I know a thing or two about quality of service. It truly starts with being responsive when a client calls you. I have no regrets choosing STI. Very professional and honest organization that has been around for 20+ years in Tampa. Our HOA community wanted a modern gate access entry system and improved RF auto tag technology. STI had the experience and knowledge to address our needs and even suggest a few things we didn't consider. Their team also went the extra mile and addressed some aesthetic concerns we had as well. Overall, honest and fairly priced security experts.
    Franco RomeroFranco Romero
    16:09 28 Apr 22
    Recognized as a Historic Landmark Resort in the St Petersburg downtown area, we were looking for the best in the surveillance camera and equipment system business. We talked with Luis from Surveillance Technology Inc, and seemed like the right choice for us. He was very professional, honest, promised us prompt response and even took the time to walk the entire property. I am so happy that we choose his company for our surveillance needs and professional advice. Luis has been with us since 2021 and has made several installations. The results have all been outstanding clear picture, easy viewing and storing.I would like to especially point out an installation done this week at our Marina. His wonderful techs led by Jaime, performed a cable installation where a "dinghy" had to be used. Fighting hightide and waves they managed to install approximately 1 mile of cable and deliver the best video viewing on all cameras. I will recommend Luis and his company to anyone looking for surveillance equipment hands down.
    John SmithJohn Smith
    16:32 09 Feb 22
    Alan and the guys did another fantastic job. Highly recommended and very professional. Our tech Jame did a excellent job ! very happy
    Yvonne SveYvonne Sve
    18:24 16 Sep 21
    Our Association was very impressed with the installation and quality of our new security camera system. They did everything they said they were going to do and when they were going to do it. Professional staff that did their job with no fuss or mess. We are happy to recommend them.
    Jeanette WeissJeanette Weiss
    16:08 13 Sep 21
    Although very busy, this company sent out their technicians within a reasonable amount of time.. The technicians Jamie and Josh were very professional and friendly. Jaimie identified and rectified my problem I had with on line visualization of the camera views and playback. He also assisted with making sure our phones were able to bring up the same views. One hour later....done. PLUS I received a call the next morning to answer any questions I may have had. Thank you!!! BTW,, Louis is the person that answers the phone and is extremely helpful and phone friendly with curteous professional communication. KUDOS
    Doug DeLozierDoug DeLozier
    14:27 04 May 21
    Ordered a system and it was installed on the date promised with everything working as promised. Great work getting it done on time.
    Lisa KlattLisa Klatt
    00:22 30 Nov 20
    Our Homeowners Association was seeking bids for a new camera system for two of our locations. From our initial dealings with Luis, we were impressed. He took the time to answer numerous questions and offered several different options. When we had narrowed it down to two suppliers, Luis came out and gave us a live demonstration on the caliber of cameras that we were purchasing.Surveillance Technology Inc. was quick to schedule an installation date for us. Our install team, lead by Jamie, did a seamless install. They were extremely polite, quick to do the install and ensured that our property was left immaculate.Jamie went over the workings of the system and ensured that we had a full understanding of the system.We would highly recommend Surveillance Technology.
    MarcMarc
    15:44 25 Sep 20
    Well done Luis, Jamie, C.J. and Josh! You all made a complex surveillance system installation look easy. That's the genuine sign of professionals. Keep up the great work! AAA Storage - Englewood, Florida
    Talkin TampaTalkin Tampa
    14:27 20 Jun 24
    The whole STI team was a pleasure to work with. Luis helped plan the whole setup of the surveillance positioning for full coverage an the installation team was very professional and efficient. STI was also the most economical choice as we shopped around to 5 different companies in the area. Will definitely use them again for my next location.
    Tara DixonTara Dixon
    13:13 03 Apr 24
    The team was great, it's not often contractors clean up after themselves so that was a pleasant surprise! Josh, Jamie, and Luis kept us informed and educated on how to operate the system. Highly recommend!
    Daniel HoffmanDaniel Hoffman
    12:04 22 Dec 23
    I have had numerous projects done by STI around the Tampa and Orlando areas. They have installed cameras, NVRs, conduit, wiring, and access control system. Jamie, Josh, and CJ are highly professional and knowledgeable installers. Luis is great at finding the right solution at a fair price.If you are looking for Security and Surveillance equipment and a company that stands behind their work, you should give STI a call.
    Sir Frisco FoodieSir Frisco Foodie
    14:07 09 Nov 23
    Luis and his installation crew did an excellent job installing the new camera system at Lake Carlton Arms Lutz, Florida. They followed through with everything promised and were timely and courteous. The crew was very professional and provided all the necessary training to get us up and running. We look forward to their continued support and partnership. I would highly recommend them for your surveillance needs.
    Debbie EstesDebbie Estes
    18:57 11 Oct 23
    We have worked with this company year after year and they keep exceeding our expectations! Installing wiring to our specifications and working with our time restraints. The team of Jaime, Johnny, Sean and CJ are some of the most professional that Luis has to work with. I highly recommend this company.
    William EdwardsWilliam Edwards
    14:21 04 May 23
    Our company put in a complete 9 camera security system more than a year ago with 2 big screens, recording DVD, etc. . Surveillance Tech was fast, efficient and delivered great value. We have had one service call for a failure of the slave screen (our stupid fault--a house keeper turned off the switch--very embarrassing but Luis didn't even charge us for sending out a tech to push a button. He should have.) All and all, a great company. As a result, they are busy so be patient. They are always out in the field, actually working.
    Ashley RozumekAshley Rozumek
    10:46 27 Mar 23
    Travis CoffmanTravis Coffman
    15:01 21 Feb 23
    Great Company to work with. The cameras and DVR's they installed were great quality and at a low price. The team that came to do the install completed their work early and followed all safety requirements on our job site. After the initial install they have been very responsive to our calls when we have questions. My company is looking to utilize there services at some of our other locations.
    Douglas IbarraDouglas Ibarra
    18:54 12 Jan 23
    As a 30+ yr biz owner myself, I know a thing or two about quality of service. It truly starts with being responsive when a client calls you. I have no regrets choosing STI. Very professional and honest organization that has been around for 20+ years in Tampa. Our HOA community wanted a modern gate access entry system and improved RF auto tag technology. STI had the experience and knowledge to address our needs and even suggest a few things we didn't consider. Their team also went the extra mile and addressed some aesthetic concerns we had as well. Overall, honest and fairly priced security experts.
    Franco RomeroFranco Romero
    16:09 28 Apr 22
    Recognized as a Historic Landmark Resort in the St Petersburg downtown area, we were looking for the best in the surveillance camera and equipment system business. We talked with Luis from Surveillance Technology Inc, and seemed like the right choice for us. He was very professional, honest, promised us prompt response and even took the time to walk the entire property. I am so happy that we choose his company for our surveillance needs and professional advice. Luis has been with us since 2021 and has made several installations. The results have all been outstanding clear picture, easy viewing and storing.I would like to especially point out an installation done this week at our Marina. His wonderful techs led by Jaime, performed a cable installation where a "dinghy" had to be used. Fighting hightide and waves they managed to install approximately 1 mile of cable and deliver the best video viewing on all cameras. I will recommend Luis and his company to anyone looking for surveillance equipment hands down.
    John SmithJohn Smith
    16:32 09 Feb 22
    Alan and the guys did another fantastic job. Highly recommended and very professional. Our tech Jame did a excellent job ! very happy
    Yvonne SveYvonne Sve
    18:24 16 Sep 21
    Our Association was very impressed with the installation and quality of our new security camera system. They did everything they said they were going to do and when they were going to do it. Professional staff that did their job with no fuss or mess. We are happy to recommend them.
    Jeanette WeissJeanette Weiss
    16:08 13 Sep 21
    Although very busy, this company sent out their technicians within a reasonable amount of time.. The technicians Jamie and Josh were very professional and friendly. Jaimie identified and rectified my problem I had with on line visualization of the camera views and playback. He also assisted with making sure our phones were able to bring up the same views. One hour later....done. PLUS I received a call the next morning to answer any questions I may have had. Thank you!!! BTW,, Louis is the person that answers the phone and is extremely helpful and phone friendly with curteous professional communication. KUDOS
    Doug DeLozierDoug DeLozier
    14:27 04 May 21
    Ordered a system and it was installed on the date promised with everything working as promised. Great work getting it done on time.
    Lisa KlattLisa Klatt
    00:22 30 Nov 20
    Our Homeowners Association was seeking bids for a new camera system for two of our locations. From our initial dealings with Luis, we were impressed. He took the time to answer numerous questions and offered several different options. When we had narrowed it down to two suppliers, Luis came out and gave us a live demonstration on the caliber of cameras that we were purchasing.Surveillance Technology Inc. was quick to schedule an installation date for us. Our install team, lead by Jamie, did a seamless install. They were extremely polite, quick to do the install and ensured that our property was left immaculate.Jamie went over the workings of the system and ensured that we had a full understanding of the system.We would highly recommend Surveillance Technology.
    MarcMarc
    15:44 25 Sep 20
    Well done Luis, Jamie, C.J. and Josh! You all made a complex surveillance system installation look easy. That's the genuine sign of professionals. Keep up the great work! AAA Storage - Englewood, Florida
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