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Rollin’ Oats Market & Cafe – Security Systems Tampa

Tampa, FL; November 2020

It’s often said you get what you pay for. If you ever find yourself with a case of buyer’s remorse over a cheap security system, you just might need a second opinion. Such was the case for Rollin’ Oats Market & Cafe in November of 2020. The Tampa Bay provider of organic foods, nutritional supplements, and healthy lifestyle supplies contacted Surveillance Technology, Inc, (STI) to have their existing system quoted for an upgrade.

Rollin’ Oats had experienced a variety of concerns with their previous provider and surveillance equipment. The equipment had failed prematurely, support was lacking, and logging in was cumbersome. STI evaluated their needs and was able to replace and upgrade their system to better suit those needs.

Ten cameras were upgraded to a turret style with 4K resolution and 2.8mm fixed lenses ideal for broad views of the produce, supplement, wine and grocery areas. A motorized turret style 4K camera was added over each cash register. The placement of these cameras is crucial. Providing tight views from directly over the top of the register reduces the risk that the camera can be beat, which occurs when someone can block the view of a camera with their body. The strategic overhead placement is far superior to placing a camera behind the register or in a corner. When appropriately zoomed in, these can capture a view 5 feet in diameter with enough clarity to see the denomination numbers of the bills.

On the exterior of the property, STI installed six additional 4K cameras featuring 3.6mm fixed lenses and 24/7 color, which capture color footage even in night vision mode. After assessing the available space, it was determined the angles allowed for the use of turret style cameras in the delivery area, front wall, and the front and rear parking areas. An additional motorized bullet style 4K camera was trained on the trash area outside to curb illegal dumping.

An 8 channel and a 16 channel H.265 4K DVR now record footage and send it in real time to three 43” 4K monitors – two in the office and one at customer service. This is an example of how STI can leverage existing functional equipment as part of an enhanced system. Rollin’ Oats already had one monitor at customer service, but this upgrade allows each DVR to have its own monitor.

Surveillance Technology and Rollin’ Oats Market & Café are both locally owned and proud to meet the unique needs of clients across Tampa Bay.

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  • Our Customer Reviews
    Franco RomeroFranco Romero
    16:09 28 Apr 22
    Recognized as a Historic Landmark Resort in the St Petersburg downtown area, we were looking for the best in the surveillance camera and equipment system business. We talked with Luis from Surveillance Technology Inc, and seemed like the right choice for us. He was very professional, honest, promised us prompt response and even took the time to walk the entire property. I am so happy that we choose his company for our surveillance needs and professional advice. Luis has been with us since 2021 and has made several installations. The results have all been outstanding clear picture, easy viewing and storing.I would like to especially point out an installation done this week at our Marina. His wonderful techs led by Jaime, performed a cable installation where a "dinghy" had to be used. Fighting hightide and waves they managed to install approximately 1 mile of cable and deliver the best video viewing on all cameras. I will recommend Luis and his company to anyone looking for surveillance equipment hands down.
    John SmithJohn Smith
    16:32 09 Feb 22
    Alan and the guys did another fantastic job. Highly recommended and very professional. Our tech Jame did a excellent job ! very happy
    Yvonne SveYvonne Sve
    18:24 16 Sep 21
    Our Association was very impressed with the installation and quality of our new security camera system. They did everything they said they were going to do and when they were going to do it. Professional staff that did their job with no fuss or mess. We are happy to recommend them.
    Jeanette WeissJeanette Weiss
    16:08 13 Sep 21
    Although very busy, this company sent out their technicians within a reasonable amount of time.. The technicians Jamie and Josh were very professional and friendly. Jaimie identified and rectified my problem I had with on line visualization of the camera views and playback. He also assisted with making sure our phones were able to bring up the same views. One hour later....done. PLUS I received a call the next morning to answer any questions I may have had. Thank you!!! BTW,, Louis is the person that answers the phone and is extremely helpful and phone friendly with curteous professional communication. KUDOS
    Doug DeLozierDoug DeLozier
    14:27 04 May 21
    Ordered a system and it was installed on the date promised with everything working as promised. Great work getting it done on time.
    15:44 25 Sep 20
    Well done Luis, Jamie, C.J. and Josh! You all made a complex surveillance system installation look easy. That's the genuine sign of professionals. Keep up the great work! AAA Storage - Englewood, Florida
    Full Service Surveillance Company in Tampa Bay We have over 50 years of combined experience providing video surveillance and access control systems for all types of institutions and properties.
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