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Villas del Verde – Video Access Control Systems Gulfport

In the quaint, waterside city of Gulfport, FL the Villas del Verde is home to a community of residents who want a tranquil piece of paradise, without the hassle of traditional home upkeep. Management recently asked Surveillance Technology, Inc. (STI) to update the video access control system around the property, encompassing 62 Mediterranean style townhomes, a clubhouse, and pool.

STI replaced the traditional telephone entry system at the main entrance with a modern CellGate video system to accommodate visitor arrivals. Guests can use the keypad at the gate to call the resident they are visiting. The resident can use a smartphone app to see their guests on video, speak with them, and press a button on the app to grant access. Older systems require residents to be at home on a landline to let visitors in. The new CellGate system allows users to admit guests from wherever they are, using the app.

If a resident knows in advance that someone will be visiting, they can proactively send the visitor a QR code for the guest to scan when they arrive. The resident can also specify a window of time for the access to be valid. For example, if a resident will be away from home but knows the pet sitter will arrive at a certain time, they can schedule access in advance to allow the pet sitter in when planned, but would not grant that same visitor access in the middle of the night or on another day. Similarly, residents throwing a dinner party would not be tied to their phones admitting guests all night. QR codes can be provided before the event, which guests can use upon their arrival without interrupting the host inside.

As with all new technology, there is a learning curve. Residents are provided detailed guidance for using the app, but those without smartphones or who are simply more comfortable with previous methods are still able to use their landlines in a more traditional manner. An interesting effect of installing new options is the ability to see where residents were undermining their own security, by routinely buzzing in visitors without speaking to or even identifying the person requesting entry. CellGate systems require users to connect with visitors by phone or video, which encourages them to actively discern if that visitor should be granted access. Improved security of all residents is a natural result of better technology.

For resident entry, both the front and rear entrances are equipped with long-range UHF readers, which will open gates for incoming vehicles with credentials from 40’ away. Each resident can choose to use a card, sticker, or fob. While some choose a sticker on their windshield, most users prefer cards, which can also be used at all other access points, including pedestrian gates and the clubhouse. Both entrances also have traditional readers for pedestrian and bicycle traffic.

Surveillance Technology installed a long-range wireless mesh between the readers and the clubhouse modem, sending signals over 60 MHz high-magnitude beams, which can transmit 1 GB per second. There is an access bridge at each entrance, mounted on 20’ commercial grade poles. The implementation of this system reduces Villas del Verde’s operating expense, meeting connectivity needs without the recurring costs imposed by the manufacturer. The entire system is managed from a single database on CellGate’s TrueCloud web portal. Authorized administrators from the board or management company can access the unified platform from anywhere in the world.

With cutting edge technology and user-friendly features, the new CellGate system installed by Surveillance Technology has increased both ease of access and security at the Villas del Verde. Post-implementation support provided by STI has ensured residents are confident in their options to use the system in a way that meets their individual needs. Management has more flexibility to monitor and manage activity, while homeowners can more easily uphold the integrity of their community access control.

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  • Our Customer Reviews
    Franco RomeroFranco Romero
    16:09 28 Apr 22
    Recognized as a Historic Landmark Resort in the St Petersburg downtown area, we were looking for the best in the surveillance camera and equipment system business. We talked with Luis from Surveillance Technology Inc, and seemed like the right choice for us. He was very professional, honest, promised us prompt response and even took the time to walk the entire property. I am so happy that we choose his company for our surveillance needs and professional advice. Luis has been with us since 2021 and has made several installations. The results have all been outstanding clear picture, easy viewing and storing.I would like to especially point out an installation done this week at our Marina. His wonderful techs led by Jaime, performed a cable installation where a "dinghy" had to be used. Fighting hightide and waves they managed to install approximately 1 mile of cable and deliver the best video viewing on all cameras. I will recommend Luis and his company to anyone looking for surveillance equipment hands down.
    John SmithJohn Smith
    16:32 09 Feb 22
    Alan and the guys did another fantastic job. Highly recommended and very professional. Our tech Jame did a excellent job ! very happy
    Yvonne SveYvonne Sve
    18:24 16 Sep 21
    Our Association was very impressed with the installation and quality of our new security camera system. They did everything they said they were going to do and when they were going to do it. Professional staff that did their job with no fuss or mess. We are happy to recommend them.
    Jeanette WeissJeanette Weiss
    16:08 13 Sep 21
    Although very busy, this company sent out their technicians within a reasonable amount of time.. The technicians Jamie and Josh were very professional and friendly. Jaimie identified and rectified my problem I had with on line visualization of the camera views and playback. He also assisted with making sure our phones were able to bring up the same views. One hour later....done. PLUS I received a call the next morning to answer any questions I may have had. Thank you!!! BTW,, Louis is the person that answers the phone and is extremely helpful and phone friendly with curteous professional communication. KUDOS
    Doug DeLozierDoug DeLozier
    14:27 04 May 21
    Ordered a system and it was installed on the date promised with everything working as promised. Great work getting it done on time.
    15:44 25 Sep 20
    Well done Luis, Jamie, C.J. and Josh! You all made a complex surveillance system installation look easy. That's the genuine sign of professionals. Keep up the great work! AAA Storage - Englewood, Florida
    Full Service Surveillance Company in Tampa Bay We have over 50 years of combined experience providing video surveillance and access control systems for all types of institutions and properties.
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