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Glossary

Glossary

There are a lot of technical terms in our industry, on our website, and that go along with our services. We want you to fully understand what we’re talking about, and what we implement on your property, so we’ve included a full glossary of all specialized terms you may hear us say, or have seen on our site. Remember, if you have any further questions, just give us a call!

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    • Our Customer Reviews
    Surveillance Technology Inc.
    Surveillance Technology Inc.
    4.9
    Based on 59 reviews
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    Debbie MoneypennyDebbie Moneypenny
    16:35 04 Sep 24
    We have used Surveillance Technology at several of our commercial shopping centers and office buildings. The install crew are very clean and work quickly, so minimize any disturbance to tenants. Cameras are clear and capture the view we need. I would recommend them for businesses and homes.
    Talkin TampaTalkin Tampa
    14:27 20 Jun 24
    The whole STI team was a pleasure to work with. Luis helped plan the whole setup of the surveillance positioning for full coverage an the installation team was very professional and efficient. STI was also the most economical choice as we shopped around to 5 different companies in the area. Will definitely use them again for my next location.
    Tara DixonTara Dixon
    13:13 03 Apr 24
    The team was great, it's not often contractors clean up after themselves so that was a pleasant surprise! Josh, Jamie, and Luis kept us informed and educated on how to operate the system. Highly recommend!
    Daniel HoffmanDaniel Hoffman
    12:04 22 Dec 23
    I have had numerous projects done by STI around the Tampa and Orlando areas. They have installed cameras, NVRs, conduit, wiring, and access control system. Jamie, Josh, and CJ are highly professional and knowledgeable installers. Luis is great at finding the right solution at a fair price.If you are looking for Security and Surveillance equipment and a company that stands behind their work, you should give STI a call.
    Sir Frisco FoodieSir Frisco Foodie
    14:07 09 Nov 23
    Luis and his installation crew did an excellent job installing the new camera system at Lake Carlton Arms Lutz, Florida. They followed through with everything promised and were timely and courteous. The crew was very professional and provided all the necessary training to get us up and running. We look forward to their continued support and partnership. I would highly recommend them for your surveillance needs.
    Debbie EstesDebbie Estes
    18:57 11 Oct 23
    We have worked with this company year after year and they keep exceeding our expectations! Installing wiring to our specifications and working with our time restraints. The team of Jaime, Johnny, Sean and CJ are some of the most professional that Luis has to work with. I highly recommend this company.
    William EdwardsWilliam Edwards
    14:21 04 May 23
    Our company put in a complete 9 camera security system more than a year ago with 2 big screens, recording DVD, etc. . Surveillance Tech was fast, efficient and delivered great value. We have had one service call for a failure of the slave screen (our stupid fault--a house keeper turned off the switch--very embarrassing but Luis didn't even charge us for sending out a tech to push a button. He should have.) All and all, a great company. As a result, they are busy so be patient. They are always out in the field, actually working.
    Ashley RozumekAshley Rozumek
    10:46 27 Mar 23
    Travis CoffmanTravis Coffman
    15:01 21 Feb 23
    Great Company to work with. The cameras and DVR's they installed were great quality and at a low price. The team that came to do the install completed their work early and followed all safety requirements on our job site. After the initial install they have been very responsive to our calls when we have questions. My company is looking to utilize there services at some of our other locations.
    Douglas IbarraDouglas Ibarra
    18:54 12 Jan 23
    As a 30+ yr biz owner myself, I know a thing or two about quality of service. It truly starts with being responsive when a client calls you. I have no regrets choosing STI. Very professional and honest organization that has been around for 20+ years in Tampa. Our HOA community wanted a modern gate access entry system and improved RF auto tag technology. STI had the experience and knowledge to address our needs and even suggest a few things we didn't consider. Their team also went the extra mile and addressed some aesthetic concerns we had as well. Overall, honest and fairly priced security experts.
    Franco RomeroFranco Romero
    16:09 28 Apr 22
    Recognized as a Historic Landmark Resort in the St Petersburg downtown area, we were looking for the best in the surveillance camera and equipment system business. We talked with Luis from Surveillance Technology Inc, and seemed like the right choice for us. He was very professional, honest, promised us prompt response and even took the time to walk the entire property. I am so happy that we choose his company for our surveillance needs and professional advice. Luis has been with us since 2021 and has made several installations. The results have all been outstanding clear picture, easy viewing and storing.I would like to especially point out an installation done this week at our Marina. His wonderful techs led by Jaime, performed a cable installation where a "dinghy" had to be used. Fighting hightide and waves they managed to install approximately 1 mile of cable and deliver the best video viewing on all cameras. I will recommend Luis and his company to anyone looking for surveillance equipment hands down.
    John SmithJohn Smith
    16:32 09 Feb 22
    Alan and the guys did another fantastic job. Highly recommended and very professional. Our tech Jame did a excellent job ! very happy
    Yvonne SveYvonne Sve
    18:24 16 Sep 21
    Our Association was very impressed with the installation and quality of our new security camera system. They did everything they said they were going to do and when they were going to do it. Professional staff that did their job with no fuss or mess. We are happy to recommend them.
    Jeanette WeissJeanette Weiss
    16:08 13 Sep 21
    Although very busy, this company sent out their technicians within a reasonable amount of time.. The technicians Jamie and Josh were very professional and friendly. Jaimie identified and rectified my problem I had with on line visualization of the camera views and playback. He also assisted with making sure our phones were able to bring up the same views. One hour later....done. PLUS I received a call the next morning to answer any questions I may have had. Thank you!!! BTW,, Louis is the person that answers the phone and is extremely helpful and phone friendly with curteous professional communication. KUDOS
    Doug DeLozierDoug DeLozier
    14:27 04 May 21
    Ordered a system and it was installed on the date promised with everything working as promised. Great work getting it done on time.
    Lisa KlattLisa Klatt
    00:22 30 Nov 20
    Our Homeowners Association was seeking bids for a new camera system for two of our locations. From our initial dealings with Luis, we were impressed. He took the time to answer numerous questions and offered several different options. When we had narrowed it down to two suppliers, Luis came out and gave us a live demonstration on the caliber of cameras that we were purchasing.Surveillance Technology Inc. was quick to schedule an installation date for us. Our install team, lead by Jamie, did a seamless install. They were extremely polite, quick to do the install and ensured that our property was left immaculate.Jamie went over the workings of the system and ensured that we had a full understanding of the system.We would highly recommend Surveillance Technology.
    MarcMarc
    15:44 25 Sep 20
    Well done Luis, Jamie, C.J. and Josh! You all made a complex surveillance system installation look easy. That's the genuine sign of professionals. Keep up the great work! AAA Storage - Englewood, Florida
    Debbie MoneypennyDebbie Moneypenny
    16:35 04 Sep 24
    We have used Surveillance Technology at several of our commercial shopping centers and office buildings. The install crew are very clean and work quickly, so minimize any disturbance to tenants. Cameras are clear and capture the view we need. I would recommend them for businesses and homes.
    Talkin TampaTalkin Tampa
    14:27 20 Jun 24
    The whole STI team was a pleasure to work with. Luis helped plan the whole setup of the surveillance positioning for full coverage an the installation team was very professional and efficient. STI was also the most economical choice as we shopped around to 5 different companies in the area. Will definitely use them again for my next location.
    Tara DixonTara Dixon
    13:13 03 Apr 24
    The team was great, it's not often contractors clean up after themselves so that was a pleasant surprise! Josh, Jamie, and Luis kept us informed and educated on how to operate the system. Highly recommend!
    Daniel HoffmanDaniel Hoffman
    12:04 22 Dec 23
    I have had numerous projects done by STI around the Tampa and Orlando areas. They have installed cameras, NVRs, conduit, wiring, and access control system. Jamie, Josh, and CJ are highly professional and knowledgeable installers. Luis is great at finding the right solution at a fair price.If you are looking for Security and Surveillance equipment and a company that stands behind their work, you should give STI a call.
    Sir Frisco FoodieSir Frisco Foodie
    14:07 09 Nov 23
    Luis and his installation crew did an excellent job installing the new camera system at Lake Carlton Arms Lutz, Florida. They followed through with everything promised and were timely and courteous. The crew was very professional and provided all the necessary training to get us up and running. We look forward to their continued support and partnership. I would highly recommend them for your surveillance needs.
    Debbie EstesDebbie Estes
    18:57 11 Oct 23
    We have worked with this company year after year and they keep exceeding our expectations! Installing wiring to our specifications and working with our time restraints. The team of Jaime, Johnny, Sean and CJ are some of the most professional that Luis has to work with. I highly recommend this company.
    William EdwardsWilliam Edwards
    14:21 04 May 23
    Our company put in a complete 9 camera security system more than a year ago with 2 big screens, recording DVD, etc. . Surveillance Tech was fast, efficient and delivered great value. We have had one service call for a failure of the slave screen (our stupid fault--a house keeper turned off the switch--very embarrassing but Luis didn't even charge us for sending out a tech to push a button. He should have.) All and all, a great company. As a result, they are busy so be patient. They are always out in the field, actually working.
    Ashley RozumekAshley Rozumek
    10:46 27 Mar 23
    Travis CoffmanTravis Coffman
    15:01 21 Feb 23
    Great Company to work with. The cameras and DVR's they installed were great quality and at a low price. The team that came to do the install completed their work early and followed all safety requirements on our job site. After the initial install they have been very responsive to our calls when we have questions. My company is looking to utilize there services at some of our other locations.
    Douglas IbarraDouglas Ibarra
    18:54 12 Jan 23
    As a 30+ yr biz owner myself, I know a thing or two about quality of service. It truly starts with being responsive when a client calls you. I have no regrets choosing STI. Very professional and honest organization that has been around for 20+ years in Tampa. Our HOA community wanted a modern gate access entry system and improved RF auto tag technology. STI had the experience and knowledge to address our needs and even suggest a few things we didn't consider. Their team also went the extra mile and addressed some aesthetic concerns we had as well. Overall, honest and fairly priced security experts.
    Franco RomeroFranco Romero
    16:09 28 Apr 22
    Recognized as a Historic Landmark Resort in the St Petersburg downtown area, we were looking for the best in the surveillance camera and equipment system business. We talked with Luis from Surveillance Technology Inc, and seemed like the right choice for us. He was very professional, honest, promised us prompt response and even took the time to walk the entire property. I am so happy that we choose his company for our surveillance needs and professional advice. Luis has been with us since 2021 and has made several installations. The results have all been outstanding clear picture, easy viewing and storing.I would like to especially point out an installation done this week at our Marina. His wonderful techs led by Jaime, performed a cable installation where a "dinghy" had to be used. Fighting hightide and waves they managed to install approximately 1 mile of cable and deliver the best video viewing on all cameras. I will recommend Luis and his company to anyone looking for surveillance equipment hands down.
    John SmithJohn Smith
    16:32 09 Feb 22
    Alan and the guys did another fantastic job. Highly recommended and very professional. Our tech Jame did a excellent job ! very happy
    Yvonne SveYvonne Sve
    18:24 16 Sep 21
    Our Association was very impressed with the installation and quality of our new security camera system. They did everything they said they were going to do and when they were going to do it. Professional staff that did their job with no fuss or mess. We are happy to recommend them.
    Jeanette WeissJeanette Weiss
    16:08 13 Sep 21
    Although very busy, this company sent out their technicians within a reasonable amount of time.. The technicians Jamie and Josh were very professional and friendly. Jaimie identified and rectified my problem I had with on line visualization of the camera views and playback. He also assisted with making sure our phones were able to bring up the same views. One hour later....done. PLUS I received a call the next morning to answer any questions I may have had. Thank you!!! BTW,, Louis is the person that answers the phone and is extremely helpful and phone friendly with curteous professional communication. KUDOS
    Doug DeLozierDoug DeLozier
    14:27 04 May 21
    Ordered a system and it was installed on the date promised with everything working as promised. Great work getting it done on time.
    Lisa KlattLisa Klatt
    00:22 30 Nov 20
    Our Homeowners Association was seeking bids for a new camera system for two of our locations. From our initial dealings with Luis, we were impressed. He took the time to answer numerous questions and offered several different options. When we had narrowed it down to two suppliers, Luis came out and gave us a live demonstration on the caliber of cameras that we were purchasing.Surveillance Technology Inc. was quick to schedule an installation date for us. Our install team, lead by Jamie, did a seamless install. They were extremely polite, quick to do the install and ensured that our property was left immaculate.Jamie went over the workings of the system and ensured that we had a full understanding of the system.We would highly recommend Surveillance Technology.
    MarcMarc
    15:44 25 Sep 20
    Well done Luis, Jamie, C.J. and Josh! You all made a complex surveillance system installation look easy. That's the genuine sign of professionals. Keep up the great work! AAA Storage - Englewood, Florida
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